Effective Date: 15 May 2026
PulseDash® is a mobile application developed by Dashamlav Labs to support oncology care workflows, including symptom reporting and medical report assistance.
This Privacy Policy explains how we collect and use information when you use the PulseDash mobile application.
Information We May Collect
PulseDash may collect:
- Account information such as name, email address, phone number, or hospital identifier
- Medical information voluntarily provided by users, including symptom reports and uploaded medical documents
- Device and technical information such as app version, device type, crash logs, and diagnostic information
- Notification tokens required for push notifications
Permissions
Depending on the features used, PulseDash may request access to:
- Camera — for capturing medical reports or documents
- Photos / Media — for selecting images or files to upload
- Storage / Files — for uploading or exporting documents
- Notifications — for reminders and alerts
Permissions can be controlled through your device settings.
How We Use Information
We use information to:
- Provide and improve PulseDash functionality
- Support symptom reporting and report explanation features
- Enable communication with healthcare providers where applicable
- Maintain app security and reliability
- Respond to support requests
AI-Assisted Features
Some PulseDash features may use AI-based processing to help organize or explain medical information. These features are intended to support patient understanding and should not replace professional medical advice or diagnosis.
Always consult your healthcare provider for medical decisions.
Data Sharing
We may share information with:
- Healthcare providers involved in your care
- Trusted cloud, analytics, or infrastructure service providers supporting the app
- Authorities where required by law
We do not sell personal information to third parties.
Data Retention and Deletion
We retain user information only for as long as necessary to provide PulseDash services, comply with legal obligations, resolve disputes, and maintain security and operational records.
If PulseDash is provided through a healthcare provider or hospital program, retention periods may also depend on the policies and regulatory obligations of that provider.
Users may request deletion of their account or personal information by contacting us at:
info@dashamlavlabs.ai
We aim to review and process deletion requests within 30 days, subject to applicable legal, clinical, security, backup, audit, or regulatory requirements.
Certain information may be retained where required by law or for legitimate operational and security purposes.
Data Security
We take reasonable measures to help protect user information, but no method of electronic storage or transmission is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
Contact Us
Dashamlav Labs
Email: info@dashamlavlabs.ai
Website: https://dashamlavlabs.ai/pulsedash/