PRIVACY POLICY

Dashamlav AI Labs Private Limited (“We”, “Our”, or “Dashamlav”) is a company registered under the Companies Act, 2013, having its registered office at Oxford Premiums, Wanowire, Pune – 411040, India. We own and operate the PulseDash Mobile app and are committed to protecting the privacy and security of personal data belonging to and/or shared by users of the Mobile App, including but not limited to healthcare providers (“User”, “You”, or “Your”).

We value your privacy and advise you to carefully read this privacy policy (“Privacy Policy”) as it describes the types of personal data we collect, how we use it, how we process and protect it, how long we store it, with whom we share it, to whom we transfer it, and the rights individuals can exercise regarding our use of their data. We also explain how you can contact us about our privacy practices and exercise your rights.

By using the Portal/Services (as defined under the Terms of Use), you agree to the terms of this Privacy Policy. Your use of the Mobile App and any personal information you share is subject to this Privacy Policy and the Terms of Use of Dashamlav AI Labs. If you do not wish to be bound by these terms, you are free not to use the Mobile App.

CONSENT

Please read this Privacy Policy and the Mobile App Terms of Use before sharing any personal information with us. This policy applies to current and former users. By using the Mobile App, you explicitly consent to this Privacy Policy. By providing us with your personal information or using services via the Portal or Third Party Service Providers, you consent to the collection, storage, use, processing, disclosure, and transfer of your personal information in accordance with this Privacy Policy.

Dashamlav AI Labs shall not be liable for the authenticity, genuineness, misrepresentation, fraud, or negligence of the information disclosed by you, nor shall we verify any information obtained from you.

COLLECTION OF PERSONAL INFORMATION

“Personal Information” includes sensitive personal data or information as defined by applicable law, and other information you share with us, whether directly or through third parties, that identifies you or can be used to identify you.

We may collect the following:

  • Name, email, phone number, payment information, and other user-provided data.

  • Non-personal information like browser type, OS, referring domain, time spent, and pages viewed using technologies such as cookies.

COOKIES

We use cookies and similar technologies to improve our service. Cookies help collect data anonymously, and while they don’t give us access to your device, some may recall previously provided personal information. Most browsers accept cookies by default, but you may reject them, which may affect app functionality.

External websites may place their own cookies, for which we are not responsible. We encourage reviewing their privacy policies.

USE OF PERSONAL INFORMATION

We may use your information to:

  • Comply with legal obligations;

  • Respond to law enforcement or judicial authorities;

  • Avert threats to health or safety;

  • Provide and improve services, including collecting medical data;

  • Personalize your experience and track usage;

  • Contact you about services and respond to queries;

  • Operate and maintain the Mobile App and prevent fraud;

  • Fulfil other purposes for which you provide information.

We may use non-personal information without restriction and retain it as permitted by law.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal data:

  • To contractors, service providers, and third parties who maintain confidentiality;

  • When required by law or to protect legal rights or prevent fraud;

  • To buyers or successors in the case of company restructuring or asset transfer;

  • To address inquiries, complaints, or service-related matters;

  • To government authorities for lawful purposes;

  • For any other purpose disclosed when collecting the information.

We may use your contact details to process service requests, respond to queries, notify about service changes, and improve our services.

LOCATION DATA USAGE

We do not collect location data.

SECURITY

We adopt reasonable technical, operational, managerial, and physical security measures to protect personal data from loss, misuse, and unauthorized access. Data is encrypted in transit and at rest. However, we are not liable for unauthorized disclosures beyond our control.

CONFIDENTIALITY

You acknowledge that the Portal may contain confidential information. Such information shall not be disclosed without our written consent. We do not sell your personal information or use your email for unsolicited messages. You can opt out of communications at any time.

USER RIGHTS

You may voluntarily provide personal data. You have the right to withdraw consent, though this will not be retroactive and may affect continued service. We may retain and continue processing data already collected.

You may request to access, modify, or delete your data by emailing us at info@dashamlavlabs.ai. We may retain archived copies for legal or documentation purposes.

For any questions, contact us at info@dashamlavlabs.ai.